DOCUMENTED CUSTOMER AUTHORIZATION
Protect the job before extra work begins.
Describe the change, explain why it is needed, add the amount and a photo, then send one clear approval request from the jobsite.
No recipient account required. Free during beta.
SEE THE APPROVAL
Show exactly what must be authorized.
A focused request puts the scope, amount, and next step in one place.
Approval requested by Sample Business
Repair concealed subfloor damage
$840.00
Concealed subfloor damage was discovered after demolition. Approve the additional labor and materials before work continues.
The customer opens one private link. No account is required.
A CLEAR REQUEST
Show exactly what needs approval.
Give the customer enough context to answer confidently without asking the customer to learn another portal.
Approval requested
Repair concealed subfloor damage
$840.00
Review the details and choose Approve or Decline.
USE UPDATECUE FOR
Common moments that should not rely on memory.
Concealed damage
Owner-requested upgrades
Material substitutions
Added labor or scope
KEEP THE PROOF
Every answer becomes a usable record.
Find it later, print it, or export it as a PDF when a question comes up.
DEC-2026-000123
- Changed scope and reason
- Added price
- Customer response
- Exact timestamp and method
- Permanent decision reference
DIFFERENT ON PURPOSE
No workflow builder. No customer portal.
UpdateCue focuses on one practical moment: someone outside the business must authorize or decline before work moves forward. Send by text, email, QR code, link, or Messenger. Record direct and verbal answers. Keep the timestamped proof.
Just the request, the answer, and the proof.
COMMON QUESTIONS
Simple enough to use every day.
Does the customer need an account?
No. The customer opens one private link and responds.
What if the answer comes by phone or in person?
Record it as a verbal authorization, including who answered, how the answer arrived, who entered it, and when.
Can the record be printed or exported?
Yes. The business can print the decision or export a PDF containing the reference, response, method, and timestamps.
Is this an electronic-signature service?
No. UpdateCue is not a construction contract, change-order form, or electronic-signature service. Use the documents and signatures required by the contract and applicable law.
Get the answer. Keep the proof.
Start documenting customer authorization before the work moves forward.
Start free