Describe what needs approval
Add a clear title, helpful details, an optional amount, and a photo.
HOW IT WORKS
Request approval. Capture proof. Keep the record.
A focused path for the business and a one-link experience for the customer.
1CreateAdd the work, amount, details, and an optional photo.
2SendText, email, link, QR code, or another app.
3RespondThe customer approves or declines without an account.
4Keep proofRetain the name, method, reference, and exact timestamp.
Send it their way
Text, email, copied link, QR code, Messenger, or another installed app.
Capture the answer
The customer opens one private link and chooses Approve or Decline. No customer account is required.
Keep timestamped proof
UpdateCue records the response, name, method, exact time, and permanent reference. Print or export the record whenever needed.
WHAT THE CUSTOMER SEES
A clear request, not another portal.
The private link opens the request directly, with one clear choice.
Approval requested by ABC Auto Repair
Replace the water pump
$1,250.00
The water pump is leaking and should be replaced before the vehicle is driven further.
ApproveDecline
The customer opens one private link. No account is required.
Text message
UpdateCue prepares the message and private link in the phone's messaging app.
DEC-2026-000123
APPROVED
Approved byJames Smith
Approved onSeptember 11, 2026 at 2:14 PM CDT
Response methodDirect response
Requested byABC Auto Repair
Different on purpose
No workflow builder. No customer portal.
UpdateCue is not a project-management suite, creative-proofing system, or e-signature platform. It handles one practical moment: a customer must authorize or decline before work moves forward.
Outside the link
Record verbal approvals honestly.
When the answer comes by phone or in person, record who answered, how the response arrived, who entered it, and exactly when.